Total Paid Since 2010
$2,206,640
Total Number of Claims Paid
1021
Most Expensive Claim
$15,459
Average Engine Claim
$6924
Average Transmission Claim
$4471
Engine Coverage
Engine block and all internal lubricated parts, including: crankshaft, rod and main bearings, cam bearings, expansion (freeze) plugs, connecting rods, engine mounts, torque strut, wrist pins, pistons, piston rings, camshaft, cam tower, lifters, cylinder head, valves, guides and seats, valve springs, rocker arms (cam followers), pushrods, timing chain housing (cover), timing chain and sprockets, timing belt and pulleys, timing belt tensioner, intake and exhaust manifolds, eccentric shaft, flywheel/flex plate, balance shafts, harmonic balancer and retainer bolt, crankshaft pulley, valve covers, oil pan, engine oil cooler hoses, fuel supply pump, vacuum pump, dipstick and tube, fasteners and seals and gaskets for the components listed above.
Transmision Coverage
Automatic – Case and all internal lubricated parts, including: oil pump, valve body, torque converter, vacuum modulator, governor, main shaft, clutches, bands, drums, gear sets, bearings, bushings, sealing rings, TV cable, solenoids and electronic shift control unit (internal only), transmission mounts, cooler, cooler hoses and hard lines, dipstick and tube, fasteners and seals and gaskets for the components listed above.
Manual – Case and all internal lubricated parts, including: main shaft, gear sets, shift forks, synchronizers, bearings, bushings and fasteners for the components listed above.
Transfer Case (4×4 vehicles) – Case and all internal lubricated parts, including: main shaft, gear sets, chain and sprockets, bearings, bushings, mounts, fasteners for the components listed above, electronic and vacuum engagement components.
Drivetrain Coverage
Front Wheel Drive – Final drive housing, and all internal parts, including: carrier case, gear sets, chain and sprockets, bearings, bushings, axle shafts, axle hub bearings, propeller shafts, universal joints, drive shaft support, front axle hub bearings, fasteners, seals and gaskets for the components listed above.
Rear Wheel Drive – Drive axle housing, and all internal lubricated parts, including: carrier case, gear sets, bearings, bushings, limited slip clutch pack, axle shafts, axle hub bearings, propeller shafts, universal joints, drive shaft support, front axle hub bearings, fasteners, seals and gaskets for the components listed above.
Towing Allowance
Under this program, you may be reimbursed for towing services up to $300 in the event of a breakdown.
Maintenance Requirements
Routine maintenance is critical to ensure optimum performance of your vehicle. Servicing your vehicle at any of our Gerald Family dealerships. Simply follow the maintenance schedule outlined in your GERALD EXCLUSIVE LIFETIME WARRANTY AGREEMENT and you're covered for life.
Remember to notify us in advance of any maintenance performed outside of your selling dealership. This process is for record keeping purposes only. There is no requirement that you return to your selling dealer or any other repair facility. The choices are yours!
Remember to notify us in advance of any maintenance performed outside of your selling dealership. This process is for record keeping purposes only. There is no requirement that you return to your selling dealer or any other repair facility. The choices are yours!
There is no catch; this program is provided to you at no charge. The only requirement is that you follow the customary maintenance outlined in your agreement and keep records of all customary maintenance performed.
The program provides coverage to the engine, transmission and drive axle components listed in the agreement for as long as you own your vehicle regardless of how long you own the vehicle and how many miles you drive.
The limit of liability is the NADA average retail value of the vehicle at time of claim.
The agreement is not eligible for transfer.
Contact the dealer where you purchased your vehicle, they will handle it from there!
There is no deductible on the program. All parts and labor are covered 100%.
No, you are not required to pay for covered repairs out of pocket. All repairs are paid via credit card by the program administrator. Please be sure, however, that all repairs are authorized prior to the repair being completed. Unauthorized repairs will not be covered.
Towing is provided by your Gerald Exclusive Lifetime Warranty agreement.
You are required to maintain your vehicle in accordance with the customary maintenance outlined in your Gerald Exclusive Lifetime Warranty agreement.
Recommended maintenance will need to be performed when your indicator signals you for maintenance, but cannot exceed the customary maintenance intervals outlined in your Gerald Exclusive Lifetime Warranty agreement.
No. All services must be performed by a professional service facility. This is to ensure proper documentation, as well as the workmanship of the services performed on your vehicle. See your Warranty agreement for complete details on customary maintenance requirements
You are required to keep records of all maintenance performed on your vehicle. Record of maintenance must include the vehicle identification number (VIN), description of the vehicle, date of service, and your vehicle’s odometer miles.
No, however, we strongly recommend it. ASE technicians are certified through a national non-profit organization to ensure the technicians competency in many areas of the automotive industry. Repair establishments with at least one ASE technician are permitted to display the ASE sign. Motorists should look for facilities that display the ASE Blue Seal of Excellence® logo.
The reason we require you to call prior to having your maintenance performed, is for record keeping purposes only.